Privacy | What You Inherit

1. Scope

This notice applies to the What You Inherit website, family-history tool, account services and related communications. It should be read together with our Terms of service.

What You Inherit is intended for personal education and does not provide healthcare or genetic testing. Please avoid entering information that is not needed for your estimate, including names or other direct identifiers for relatives.

2. Information we handle

Category	Examples	Purpose
Account information	Email address or username, sign-in and support records	Account access, authentication and support
Family information	Relationships, age, symptoms, diagnoses and family background you choose to enter	Building the family tree and producing requested estimates
Purchase information	Purchase status, access period and transaction references	Confirming access, receipts, refunds and payment support
Usage and device information	Page activity, feature events, browser or device information and approximate location derived from network data	Security, reliability, service improvement and aggregate measurement
Communications	Messages sent to support and our responses	Answering requests and maintaining an appropriate support record

We may also receive limited information from service providers that support sign-in, payment, communications, measurement and language processing.

3. How information is used

We use information to provide and maintain the service; generate the family tree and requested estimate; authenticate users; administer paid access; respond to support, privacy and billing requests; detect misuse; measure reliability; and meet legal obligations.

If you use the conversational input, the text you submit and relevant context may be processed to translate your description into structured family information. Do not include names, addresses, identification numbers or other details that are not needed for that purpose.

We do not use the family information you enter to make decisions about employment, insurance, credit or access to healthcare.

5. Retention and security

We keep information only for as long as reasonably necessary for the purposes described here, including providing access, maintaining transaction and support records, resolving disputes, preventing abuse and meeting legal obligations. Retention periods vary by category and context.

We use administrative, organisational and technical safeguards designed to protect information against unauthorised access, loss, misuse or alteration. No online service can guarantee absolute security. You are responsible for protecting your sign-in details and for using a device and network you trust.

6. Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of or a copy of personal information, or to object to or restrict certain processing. You may also have the right to complain to a local data protection authority.

You can limit what you provide by omitting names and other direct identifiers from family descriptions. Browser controls may also allow you to limit cookies or similar storage, although parts of the service may then work differently.

We may need to verify your identity before completing a request. Some information may be retained where required by law or needed to establish, exercise or defend legal claims.

7. Changes to this notice

We may update this notice to reflect changes to the service, our practices or applicable requirements. The date at the top shows when it was last revised. If a change materially affects how we handle personal information, we will take reasonable steps to provide additional notice.

8. Contact

For a privacy request or question, email whatyouinherit@gmail.com with “Privacy” in the subject line. Please do not include family medical details in the initial message.

Head office: What You Inherit, Inc., 160 Spear Street, Suite 1300, San Francisco, CA 94105, United States.